Adding a CTA by email

Hey Gainsight, I'm still getting used to the product and couldn't find this in the support page...but is there any way to create a CTA via an email? 

My company is heavily rooted in outlook and we get direct emails from our client base on frequent basis, being able to shoot an email to a gainsight email address like with Salesforce Chatter would be incredibly useful.

Thanks in advance!