Adding Blue color in scorecard 2.0

Related products:CS Scorecards

Forum|Forum|8 years ago
April 9, 2018
20 replies
307 views

Customer is requesting to add blue color in Grading scheme of Scorecards 2.0.

They are requesting to use the more colors as of it is in Scorecard 1.0

candacemarie_mitcham

Contributor ⭐️⭐️

Yes please! We need to addition of Orange, and Black as well.

Candace-Marie Mitcham - Escalations Manager, Client Sales - 8x8

sai_ram

Expert ⭐️⭐️

@CandaceMarie, Are the existing color not sufficient ?
Do you have any other use-case which is not solved with the existing color's?

jean.nairon

Expert ⭐️

Is this something that is possible?

We have customers that want to use their own business colors. Its not a critical use case, the client is just looking to add in some of their branding.

Jean

aditya_marla

Helper ⭐️⭐️⭐️

Hi Jean,

Thanks for sharing this. So its more about choosing any color (from kindof a colorpicker) and not that they want to have more granularity within their scorcard colors? But wouldnt it be confusing for user if a healthy customer was blue (vs green?)

jean.nairon

Expert ⭐️

No, it won't be confusing to any users. They want to be able to have blue, yellow, red. Having the ability to select any color from a picker would be great!

Jean

jessie_brainerd

Contributor ⭐️⭐️⭐️

I have a client who would like to use a maroon or other dark color to manually identify known loss in their sentiment scores. The current Red and Dark Red colors are so close that it is hard to tell the difference between the two.

alex_legay

Helper ⭐️⭐️⭐️

Wanted to bump this up as well. Was talking with customer where they wanted to ability to use custom colors that apply specifically to their organization.