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prathap
Contributor ⭐️⭐️
April 9, 2018
New Idea

Adding Blue color in scorecard 2.0

Related products:CS Scorecards
  • April 9, 2018
  • 20 replies
  • 307 views
Customer is requesting to add blue color in Grading scheme of Scorecards 2.0.



They are requesting to use the more colors as of it is in Scorecard 1.0

    20 replies

    shantan_reddy
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    October 29, 2020

    Hi everyone,
    We are planning on providing an enhanced color picker with more colors soon. Most likely, it will be available in Q1.

     

    Regards,

    Shantan

    andreammelde
    Helper ⭐️⭐️
    October 29, 2020

    @sai_ram I don’t think it would add confusion if it is defined by our team. I think colors that tend to not align (purple, blue etc) may be confusing outside your company, but if it is defined in our company it should not be an issue. Black is fairly consistent to be “churned” for us, so having this added wouldn’t be confusing

    Andrea Carroll
    sai_ram
    Expert ⭐️⭐️
    December 2, 2020

    @andreammelde Got you! We have added this to our road-map, I will update here once it is considered for release.

    sagan_sherlin
    Helper ⭐️⭐️
    February 17, 2022

    @sai_ram Hi Sai! Looking around for this exact post! Is there any update on this?  This would be amazing for our Scorecard Redesign we’re doing!

    anirbandutta
    Expert ⭐️
    February 18, 2022

    @sai_ram Hi Sai! Looking around for this exact post! Is there any update on this?  This would be amazing for our Scorecard Redesign we’re doing!

    @shantan_reddy could you pl provide an update here?

    It's an opportunity for engagement
    shantan_reddy
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    February 23, 2022

    @sagan_sherlin We have a few other things queued up, and regrettably, we will not be able to pick this up in the next couple of quarters. Sorry about the inconvenience.

     

    Regards,

    Shantan

    perry_rogers_10158d
    Contributor ⭐️⭐️
    June 2, 2022

    Is there any update on this? I have been with multiple organizations where this has been a massive issue without any work around. This functionality has been present in Salesforce forever. I dont see why a simple color selector cannot be implemented quickly. 

    We want colors!!!!!!

    - Perry
    shantan_reddy
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    June 2, 2022

    @perry_rogers_10158d We will get to it as soon as we can. For the past several quarters, we have been very busy with revamp of the various areas within scorecard. Once we are done with it, we will begin clearing some of such backlog areas. We expect this functionality to be available about 2-3 quarters from now.

    Sorry for the inconvenience.

     

    Regards,

    Shantan

    Contributor ⭐️
    November 5, 2022

    This. We need this! There are several use cases that fall outside traditional RYG that revolve around the business needs/process. In the grand picture of Gainsight functionality, this is a really small thing that we should be able to configure to our business/client choosing. This reminds me of the NPS colors defaulting to Red, blue and gray. I had to create a custom color map at our Score Type object to basic RYG so promoters didn’t show up as red. More colors please! 

    shantan_reddy
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    November 7, 2022

    FYI @ChiragJ