+14Gainsight Admins should be able to “push” views to Timeline, the same way they can Cockpit views today. Here are a few use cases:
+8+8
+6Any updates?
+1Please work on this, a long time ask from all admins and such an improvement of GS-life for us and our end users.
+10End users are not trained on how to configure filters and do not necessarily understand the lookups or which fields should be selected for their desired outcome. I’d really love the ability to push admin defined views to our end users - would be a huge time saver!
This is super relevant today – and a huge product parity issue – as it also impacts People Lists. We have to be able to push these views to our users so they can spend their time on what matters.
+2Hey everyone, I would like to share that we have been able to put this request in motion and to gather more insights on our solution , I am hosting a VCAM - please sign up here on one of the dates that work for you.
+2I don’t understand how this has had over 100 +1 votes over the span of 4 years and a discovery session was still needed. Admin defined views is great for Cockpit and it is strange that the admin defined views was only implemented in one area of the product. This is something that would be helpful across other areas of the product and would be nice to have simply from a consistency standpoint so that different areas of Gainsight don’t feel like they operate with different rules.
+10#productparity on this one would be huge.
If we were able to have admin-defined views on the People list in C360, it’d be much, much more useful (and might actually be maintained).
+8Our CSM team would also benefit from admin defined views for Timeline. When the org (rightfully) abides by “if it’s not in timeline it didn’t happen” things can get very busy, very quickly. This would be a nice QoL improvement.
It’s a must with the new “Email Auto Capture” feature release especially, as it floods the Timeline like crazy. At the very least it threads emails into conversations, but we would like to provide some filtered views that they can use to cut through the noise.
+6Fully agree,
+2
+2+8
+8Excited to see this moved to in progress, thanks for the update
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