Gainsight Admins should be able to “push” views to Timeline, the same way they can Cockpit views today. Here are a few use cases:
- Authored by Current User and Company is not managed as Customer
- Help CSMs find activities where they selected the wrong account and update with the correct account information
- Creating a view for all accounts within a hierarchy
- Helps CSMs with complex account hierarchies find all Timeline activities for the parent and child accounts
