Admin defined views for Timeline

​@darkknight I want to acknowledge the responses to this request. We are currently working towards making AI follow-up available for other meeting tools, plus bringing admin configurable permissions to edit timeline activities (by users other than authors) and we will consider the admin configurable filters and views for prioritization beyond that. 
 

​@ChiragJ I think we’ll need to be able to configure timeline views at admin level at the same time as AI follow-up becomes available for other tools (namely Teams - what’s the horizon?).

As ​@darkknight said, Timeline’s going to become a hot mess for AI to be helpful. It already is for our CSx, and asking them to replicate the same custom timeline view(s) from a tutorial isn’t making sense (time wise, not a huge time loss although that depends on CSx, but every update will need to be implemented by each CSx and that’s a tough one). 

Thanks.

​@ChiragJ FYI, we have additional input here: Ability to Configure Custom Timeline Views for End Users | Gainsight Community

​@revathimenon Can we merge the other idea (in “new status”) with this one (which is in discovery status)? 

Thanks for sharing this ​@alizee  , we will get the ideas merged. 

Any updates?

Please work on this, a long time ask from all admins and such an improvement of GS-life for us and our end users. 

This is super relevant today – and a huge product parity issue – as it also impacts People Lists. We have to be able to push these views to our users so they can spend their time on what matters.