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heather_hansen
heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
April 18, 2018
Released

Aha! and Gainsight

Related products:CS Data Management & Integrations
  • April 18, 2018
  • 33 replies
  • 815 views
Wondering if anyone has worked with Aha! and Gainsight.   It looks like they have an integration with SF, and was wondering if anyone had successfully used SF as a bridge between GS and Aha!  We have a product feedback process in Timeline in GS, and are looking for a way to get that data into Aha!  Thanks!

      33 replies

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      rahul_prayakarao
      rahul_prayakarao
      Helper ⭐️⭐️
      February 16, 2023

      Sure @vramirez . Made a note of it.

      sshroff
      sshroff
      Gainsight Employee ⭐️⭐️
      May 12, 2023

      Hi all, for those of you anxiously awaiting our Aha! integration, please note this is delayed by one business day and will be deployed this Monday, May 15th instead of today. 

      Sonia Shroff, CS Ops Program Manager
        anirbandutta
        anirbandutta
        Expert ⭐️
        May 16, 2023

        Hi all, for those of you anxiously awaiting our Aha! integration, please note this is delayed by one business day and will be deployed this Monday, May 15th instead of today. 

        Converted this thread to an Idea for you to mark as ‘Implemented’ when feature hits prod @rahul_prayakarao :) 

        It's an opportunity for engagement
        rahul_prayakarao
        rahul_prayakarao
        Helper ⭐️⭐️
        May 16, 2023
        Updated idea statusNo Status→IN DEVELOPMENT
        rahul_prayakarao
        rahul_prayakarao
        Helper ⭐️⭐️
        May 16, 2023
        Updated idea statusNo Status→IN DEVELOPMENT
        rahul_prayakarao
        rahul_prayakarao
        Helper ⭐️⭐️
        May 16, 2023
        IN DEVELOPMENT→Implemented
        kelly
        kelly
        Helper ⭐️⭐️⭐️
        June 14, 2023

        Is the implemented solution for aha integration only specific to functioning with productboard - if you don’t have productboard then there is no aha integration/can’t display aha ideas?

        jake_ellis
        jake_ellis
        Gainsight Employee ⭐️⭐️
        June 15, 2023

        @kelly the integration is for Aha < > Gainsight Product Requests feature 

        rahul_prayakarao
        rahul_prayakarao
        Helper ⭐️⭐️
        June 30, 2023

        +1 to Jake. @kelly We have separate integration with Productboard and Aha and they are not dependent on each other.

        kelly
        kelly
        Helper ⭐️⭐️⭐️
        September 28, 2023

        @jake_ellis can you clarify? The very first line in orange on the Product Requests feature and Aha integration documentation is that Product Request is accessible only to those customers whose Product Management teams use ProductBoard. Is the documentation out of date, or am I possibly looking in the wrong place?

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