Allow Admin Config of Attachments C360 Section

100%.

Again, will bring up this point – not only do endusers typically know all of the available fields, they also don’t expect to need to configure fields. Nor should they.

Users expect new features are ready to go.

This is something we should be able to configure prior to rolling out a feature.

It’s much nicer to say “here’s this cool new feature” than it is to say “here’s this new feature, but to see the information you’re used to seeing, you need to follow this step-by-step guide.” Not only that… if we say the later, usage of that new feature will plummet.

This. Everything in ​@bradley’s OG post makes complete and utter sense.

I agree with the above, and it would be much more beneficial if we could also predefine filters for size and type to avoid displaying the long list of embedded email signature icons/images (e.g., X, LinkedIn, or others).

I quote everything that has been added so far, and I would suggest adding the ability to delete more than 10 attachments at a time. Some CSMs do clean up the list, but having to do it in batches of 10 is time-consuming.

The “Shared” column shows by default… but that’s only applicable to customers using Spaces, so showing the “Shared” column by default is pointless at best and creates a support hardship at worst (tickets from users asking how do we “share” attachments).

The “Tags” column also shows by default. I wouldn’t want my users using Tags until Gainisght has provided more regulatory control over its use, yet I have no way to at least bury the column because this functionality does not exist.

Administrative control over any multi-column layout should be provided at GA with any new associated feature.

Anyone who voted for this thread who hasn’t already voted for these other Attachments related items, please go vote!  PM told me they will only action on the “the majority of the feedback that we receive and we see room for improvement”
 

https://communities.gainsight.com/ideas/more-flexibility-in-attachments-tagging-permissions-28546

https://communities.gainsight.com/ideas/tag-management-in-attachments-29083

https://communities.gainsight.com/ideas/attachments-reporting-add-url-field-for-links-28719

https://communities.gainsight.com/ideas/expand-attachment-visibility-beyond-c-r-p360s-28560

https://communities.gainsight.com/ideas/allow-attachment-tagging-on-upload-28556

https://communities.gainsight.com/ideas/add-timeline-whatid-resolution-for-gs-attachments-28554

https://communities.gainsight.com/ideas/cs-add-a-preview-option-to-attachments-29911

https://communities.gainsight.com/ideas/gainsight-cs-relationship-attachments-need-to-roll-up-to-company-29231