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Allow layout customization in Sections & Categories

Related products:CC Community
  • March 31, 2025
  • 24 replies
  • 165 views

jvdc

Like it is possible to customize the layout of the main landing page and custom pages it would be great to be able to customize the user experience in each community section and category.

24 replies

Sudhanshu
  • Gainsight Product Manager
  • April 17, 2025
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

Sudhanshu
  • Gainsight Product Manager
  • May 2, 2025
New IdeaOpen

jvdc
  • Author
  • Expert ⭐️
  • May 8, 2025

Hey btw, I think this idea relates to the same topic: 

 


Erik_
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • September 23, 2025

We would very much like this. It's kind of weird that we can style our main page in a bunch of ways, but not the category pages. 


Sudhanshu
  • Gainsight Product Manager
  • September 24, 2025
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

Sudhanshu
  • Gainsight Product Manager
  • March 25, 2026
OpenDevelopment

Sudhanshu
  • Gainsight Product Manager
  • March 25, 2026

Hi all! We're opening a beta for customizable layout for Sections and Categories in the Community and Knowledge Base modules (Groups coming soon).

We're looking for customers to test the feature and share feedback. Interested? Comment below and we'll send you a consent form. Once submitted, we'll enable it on your sandbox so you can start exploring.


jvdc
  • Author
  • Expert ⭐️
  • March 25, 2026

oh yes please! Can't wait to get rid of my 20+ custom pages!


atwhite
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  • Helper ⭐️⭐️⭐️
  • March 25, 2026

Interested as well! Thank you!


Erik_
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • March 26, 2026

Yes! We are very, very, very interested!


  • Contributor ⭐️⭐️⭐️⭐️
  • April 7, 2026

Hi all! We're opening a beta for customizable layout for Sections and Categories in the Community and Knowledge Base modules (Groups coming soon).

We're looking for customers to test the feature and share feedback. Interested? Comment below and we'll send you a consent form. Once submitted, we'll enable it on your sandbox so you can start exploring.

Hi! We’re also interested in this if it’s not too late!


Erik_
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • April 7, 2026

@Sudhanshu, has this been set into motion yet? I've not yet received a consent form.


Sudhanshu
  • Gainsight Product Manager
  • April 7, 2026

@Erik_ We will be sending out consent forms today. As soon as we receive the response, we will enable it for your sandbox instances.

 

@juliaw You’ve been added to the list, please look out for the consent form.


jvdc
  • Author
  • Expert ⭐️
  • April 7, 2026

thanks for working on this! looking forward to it!


judahs
  • Contributor ⭐️⭐️⭐️
  • April 7, 2026

@Sudhanshu if you are still looking for customers to join the beta for this I would be interested as well!


jvdc
  • Author
  • Expert ⭐️
  • April 8, 2026

Hi ​@Sudhanshu do we need to turn on anything to be able to start testing it in Sandbox?


Forum|alt.badge.img+3
  • Helper ⭐️⭐️⭐️
  • April 8, 2026

@Sudhanshu We’d be interested in learning more too, if you’re still looking for folks. 


Sudhanshu
  • Gainsight Product Manager
  • April 9, 2026

Hi all! We are sending out consent forms already. Please look out for “Expansion of Layout Editor” in your inbox.

@atwhite ​@jvdc Beta is live on your sandbox instances now. You should see Edit Layout option on the category and section pages. No need to enable anything.

@mbuuck1 ​@judahs I am adding you to the list as well, you should receive the consent form either today or tomorrow.

 


Sudhanshu
  • Gainsight Product Manager
  • April 9, 2026

@Erik_ Beta is live on your sandbox.


  • Contributor ⭐️⭐️⭐️⭐️
  • April 20, 2026

Hi ​@Sudhanshu,

I’m afraid we haven’t received and confirmation form. Can you confirm who it was sent to?


Sudhanshu
  • Gainsight Product Manager
  • April 20, 2026

Hi ​@juliaw! Apologies, this is an oversight on our part. Sending one your way today.


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  • Helper ⭐️⭐️⭐️
  • April 20, 2026

@Sudhanshu Any chance you might be able to re-send to us, too?


Sudhanshu
  • Gainsight Product Manager
  • April 22, 2026

@mbuuck1 Yes, you should receive one today.


judahs
  • Contributor ⭐️⭐️⭐️
  • April 29, 2026

@Sudhanshu I don’t seem to have received a consent form would you mind re-sending?