Released
Analytics: Provide the user name of who marked the "Best answer" in a topic
In our community, the author of a question, some trusted power users and moderators have the permissions to mark any answer in a topic as "Best answer" (solution).
The issue: Currently it is not possible to analyze which user marked a "best answer" (solution). So we can't see in Analytics if the author of a question marked it, showing he/she is satisfied with an answer, or if a power user or moderator marked his/her own answer as "best answer", thinking it was the correct answer. This makes quality control harder.
Solution: We would like to have the user name as a data field in the exports available. This way we can better check if solutions have been marked for the right reasons.
Also a data field for who marked a solution could be used for future gamification purposes. This way it is possible to have an incentive for authors of questions to mark a solution or to have an incentive for users with the permissions to mark solutions.
The issue: Currently it is not possible to analyze which user marked a "best answer" (solution). So we can't see in Analytics if the author of a question marked it, showing he/she is satisfied with an answer, or if a power user or moderator marked his/her own answer as "best answer", thinking it was the correct answer. This makes quality control harder.
Solution: We would like to have the user name as a data field in the exports available. This way we can better check if solutions have been marked for the right reasons.
Also a data field for who marked a solution could be used for future gamification purposes. This way it is possible to have an incentive for authors of questions to mark a solution or to have an incentive for users with the permissions to mark solutions.