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Christa Brown
Contributor ⭐️⭐️⭐️
March 3, 2021
Released

Auto notification of private group requests

Related products:CC Groups
  • March 3, 2021
  • 40 replies
  • 611 views

Requesting auto-notifications to the group administrator when new group requests are received so that the group admin is prompted to go in and approve/decline the request. Currently, this has to be checked manually.

40 replies

May 15, 2021

@Marion Frecaut any update on the unblocking options?

Helper ⭐️⭐️⭐️
May 18, 2021

Hello @Scott Baldwin I checked with the team and indeed we can make that webhook available for you to use. Right now that webhook is not documented so I'm trying to find time for the team to do this to unblock you. We are doing the best we can to make this happen soon, however, right now I can't give you an ETA. I will keep you informed as soon as I have planned this work :)

DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
May 20, 2021

Please add me to the list of customers who would be interested in an interim solution where this webhook might be unblocked, @Marion Frecaut. 

And on this topic, I just added this related idea: 

 

FYI: I am no longer active in this community
Helper ⭐️⭐️⭐️
May 25, 2021

Hello Everyone, 

I'm happy to say that we added some events related to groups to our API documentation. We added the following:

  • group.MemberJoined (when a user joins a specific group)
  • group.MemberRequest (when a user joins a specific group)
  • group.MemberLeft (when a user leaves a specific group)

FYI @DannyPancratz @adam.ballhaussen @Christa Brown @CommunityKaila @Anitahg @alexfarmer1 

@Scott Baldwin you should be able to build a Zapier trigger as an interim solution. 

You can find our API documentation here:

We are still planning to implement email notifications in the future around users requesting to join groups. I hope this temporary solution will help in the meantime. 

 

Helper ⭐️⭐️⭐️
May 25, 2021
Updated idea status Open → Delivered (Partially)
adam.ballhaussen
Helper ⭐️
May 25, 2021

@Marion Frecaut thank you! Please disregard the comment about Zapier on the other thread :) I just saw this. Is there a resource that would help guide me to create a trigger for this in Zapier?

Adam B.
Helper ⭐️⭐️⭐️
May 25, 2021

Hey @adam.ballhaussen these resources from Zapier should help you out :) https://zapier.com/apps/webhook/help

Contributor ⭐️⭐️⭐️⭐️⭐️
May 26, 2021

HI @Marion Frecaut this is great news, any way you can include notifications for new posts as well?

Contributor ⭐️⭐️⭐️⭐️⭐️
May 26, 2021

Hi again @Marion Frecaut the notification for new posts must also be available for all the members of a group, such as in the community module, if not the dynamic in the group will not be very good? @DannyPancratz what are your thoughts on this? 

DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
May 26, 2021

@Anitahg I’m not sure if I follow your question:

the notification for new posts must also be available for all the members of a group, such as in the community module, if not the dynamic in the group will not be very good?

 

One of the great things about groups is that when someone joins, they’re auto-subscribed to system emails for the group, so they’ll be notified about new posts in the group. So if you or other admins are in the group, you should be notified, as will group members. 

However, group members have the option to unsubscribe from those notifications while remaining in the group. From my perspective, this is a very good thing: they stay on the group roster as a visible member, still feel a sense of belonging to the group, but have the option to personalize their user experience. 

If there’s other post notifications you’re looking for, let me know and I’d gladly offer my POV. 

FYI: I am no longer active in this community