Auto notification of private group requests

@Marion Frecaut thanks to you and the team for the quick movement on this! It should serve our use case. My colleague @rcochran and our IT team took a quick look yesterday and reporting things look very promising for what we would hope to do with this. We’ll report back if it doesn’t fit our use case and/or if we have ideas related to future development of this. 

@DannyPancratz @Marion Frecaut please disregard my last comment/question. Members do receive notifications on email. I had issues related to this but once I disabled Grammerly it works just fine. (Would be great to be able to use Gramerly, though). @Marion Frecaut we do hope though that the identity of private group members will not show for non members. For us, that is important, to protect for instance private Exec VIP level identities, and also to not having to justify to customers that might request to join a certain group, who is allowed to be a member of a specific group and who is not. We also would like to use the Group functionality to offer a private Hub for each individual customer, but to do so we we would need to be able to hide these groups from the Group overview (we can not showcase all our customers like that). So our second request with regards to the Groups module would be to be able to decide for ourselves which private groups shall be visible in the Groups overview visible for all members and non members, and which shall not. I’m super excited to see you’ve done some great iterations on the Groups module later, now we’re just hoping for these two final ones so we can start using Groups, and I promise you we’ll use it for many use cases :)

Hello @Anitahg 

• About you point about the identity of private group members. The only place where you can see those members if you are not a member yourself is on the groups overview page. We will display a few icons that on hover can show some information as such. However on the groups details page, nothing is shown. 

• If you would like to have the information completely hidden, that would be hidden groups. There is this idea about it and it is one of the top ideas we would like to implement for groups.

• This notion of hidden groups is very tided to the ability to have visibility setting for groups. We want to give you the choice to decide which users gets to see a groups based on their roles (for example logged in users, ...). This is also something we are investigating at the moment. 

Hi @Marion Frecaut thanks, yes we are aware that the identity of private group members is only visible on the groups overview page for non members, but we can’t have their identity visible on the groups overview page, either. Looking forward to the revamped private groups section, where a private group is truly private. I understand you can not give a timeline, but can you say if it would be on the short term or long term roadmap? 

Was anyone who referenced trying for a Zapier zap able to set this up successfully? I’m looking at available inSided triggers and don’t see a group join request available as an option. 

I’m trying to create a Slack post for every new Private Group join request that comes in. 

@adam.ballhaussen @Scott Baldwin tagging you since you both mentioned Zapier in earlier comments. 

@tiffany.oda I haven’t been able to figure it out with Zapier. I’ve played around with Webhooks by Zapier, but haven’t found a way to get it to work.

I suspect that since there isn’t a webhooks callback interface in inSided there’s no where to add the webhooks URL Zapier provides and to select which webhook events would trigger calls to Zapier.

That said, I’m no technical expert on this, maybe @Marion Frecaut or one of the inSided engineers could shed some light.

Hello Everyone, 

I''m happy to inform that we now have a beta version for this feature 

I enabled it for you to test it @Christa Brown @Kgastaldo @justine.rae @triskaideka @CommunityKaila @alexfarmer1 @Anitahg @Scott Baldwin @DannyPancratz @adam.ballhaussen @Blastoise186 @tiffany.oda @Blastoise186 @JKelley @security_lion 

I updated the following KB article explaining how notification on private join request works.

Do share any feedback you may have :)

Hello, @tiffany.oda We currently don’t provide a zapier trigger when a user requests to join a group. You need to create a webhook subscription using our API endpoint, and then use the webhooks by Zapier app (this is more technical than setting up a typical Zap, as you need to authenticate with our API and make an API call). If you would really have the use for a zapier trigger, you can also create an idea about it.

@tiffany.oda I have a Zap set up to do precisely this.  As @Marion Frecaut says, you need to use Webhooks by Zapier trigger.  I found this post quite helpful in setting it up.

If you’re new to web hooks (as I was!) there’s a bit of a learning curve.  The thing which had me stumped for a while was getting the Zap subscribed to the group.MessageRequest event.  I found myself handcrafting some JSON and HTTP requests to get this set up - there might be a better way, but I was deducing a bunch of this from first principles.

Another resource which was somewhat helpful: https://api2-eu-west-1.insided.com/docs/community/#tag/Webhooks

You need to pay attention to the request headers as well as the JSON content though, in order to successfully subscribe your Zapier URL.

(Given the very fresh announcement a few posts above, you might prefer to wait for that to come through beta and avoid the pain of webhooks for now!)