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alfonsmr
Helper ⭐️
December 20, 2021
Open

Be able to select which roles can send Direct Message

Related products:CC Moderation
  • December 20, 2021
  • 13 replies
  • 277 views

We are experiencing that some users are sending spam as Direct Messages to other users on the platform.

I realized that those users are always new ones or with no interactions in the platform.

I would like to have the possibility to restrict which users have permissions to send Direct Messages using certain roles, this way we can say that the role “New to the community” does not have the ability to send DM. 

Cheers,

13 replies

Cristina
Helper ⭐️⭐️⭐️
January 5, 2022
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
Cristina
Helper ⭐️⭐️⭐️
January 5, 2022
Updated idea statusNew→Open
Cristina
Helper ⭐️⭐️⭐️
January 5, 2022

Hi @alfonsmr! I’ve merged an older idea into this one as the use case is clearer here. Thanks a lot! 

Contributor ⭐️⭐️
February 17, 2022

I would absolutely love this feature. Right now we’re using custom code to entirely prohibit anyone from initiating a private message from the front end, which is definitely not an ideal solution. We’d really like our regular members to be able to DM, but not brand new users.

Contributor ⭐️⭐️
November 8, 2022

We have a tiered membership level system and are interested in allowing some members to have the dm function based on their custom role.

Chelsea Roberts
Contributor ⭐️⭐️⭐️
November 14, 2022

This is critical to keep our community safe. We want to make the Community very open, but we have to keep our customers safe. We recently had a hacker try to share a link to hack their bank account information. We need to ensure that only users with a Custom Role ‘Confirmed Customers’ are able to message other community users.

revote
VIP ⭐️⭐️⭐️⭐️⭐️
November 14, 2022

I think it is not bad idea to link private messages to ranks - you achieve certain rank and you are able to use private messages. Newest users have lowest ranks and they are not able to use them.

Sebastian
Helper ⭐️⭐️⭐️
February 7, 2023
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
elyhienrich
Contributor ⭐️⭐️
February 14, 2023

This idea has been open for a year, is there any update on this?

 

This is so crucial for my community as we currently have DMs turned off. 

Contributor ⭐️⭐️⭐️
June 30, 2023

Our legal team has flagged this as well and we would like to have this capability.