Hello Team,
Can we give an option to delete dependency in dependency mapping under dropdowns in UI.
Currently we have an option to edit but not able to delete.
If we want to delete, we have to go via Backend.
So, can we give an option from UI.
Hello Team,
Can we give an option to delete dependency in dependency mapping under dropdowns in UI.
Currently we have an option to edit but not able to delete.
If we want to delete, we have to go via Backend.
So, can we give an option from UI.
it’s kind of unfathomable that these are not able to be deleted by admins… I mean, come on.
Please, this is extremely inconvenient. Instead of being able to delete the dependencies it’s usually easier to just create new ones, which isn’t great either.
Agreed - I had previously configured ones that I would prefer to delete and then create new instead of just creating new.
I definitely need to delete some dependencies that are no longer necessary or maybe need to be replaced… upvoted!
We really need to have this. I’m testing a couple scenarios in a Sandbox with some temporary dummy data dropdown lists but now apparently need to ask support to delete my dependency mappings? This is a lose-lose in that I have to waste time writing up a ticket and support has to work a ticket for something that should be able to be done in the product.
Definitely needed. Generally speaking, something that we can do we should also be able to undo (there are other areas of the platform that I can think of, especially in JO).
Let me elevate internally Bradley
any updates on this? Is our option to just submit a support ticket to get it deleted?
Today I went to delete a few dependency mappings I had built to do some testing with and quickly found out that there was no delete option for admins. Please give admins the option to delete these dependency mappings without having to go to Support to delete them from the backend!
We need this, please.
Two years and still a new idea (although it still shows as acknowledged a year ago).
This seems so basic -- and I don’t even want to guess at how many (unnecessary) support tickets get created each year for the sole purpose of deleting something that an admin could do far faster.
So much potential for time savings on both sides.
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.