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Gainsight Employee ⭐️
June 22, 2022
New Idea

Can we give an option to delete dependecy in dependency mapping under dropdowns in UI

Related products:CS Data Management & Integrations
  • June 22, 2022
  • 15 replies
  • 344 views

Hello Team,

Can we give an option to delete dependency in dependency mapping under dropdowns in UI.

Currently we have an option to edit but not able to delete.

If we want to delete, we have to go via Backend.

So, can we give an option from UI.

15 replies

darkknight
Expert ⭐️
September 23, 2022

it’s kind of unfathomable that these are not able to be deleted by admins… I mean, come on.

Jeff Kirkpatrick
bradley
Expert ⭐️
September 23, 2022

Please, this is extremely inconvenient. Instead of being able to delete the dependencies it’s usually easier to just create new ones, which isn’t great either.

heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
November 28, 2022

Agreed - I had previously configured ones that I would prefer to delete and then create new instead of just creating new.

jenlpro
Helper ⭐️
January 18, 2023

I definitely need to delete some dependencies that are no longer necessary or maybe need to be replaced… upvoted!

spencer_engel
Expert ⭐️
February 13, 2023

We really need to have this. I’m testing a couple scenarios in a Sandbox with some temporary dummy data dropdown lists but now apparently need to ask support to delete my dependency mappings? This is a lose-lose in that I have to waste time writing up a ticket and support has to work a ticket for something that should be able to be done in the product.

alizee
VIP ⭐️⭐️⭐️⭐️⭐️
February 14, 2023

Definitely needed. Generally speaking, something that we can do we should also be able to undo (there are other areas of the platform that I can think of, especially in JO). 

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
bradley
Expert ⭐️
June 13, 2023

@anirbandutta can we get 👀 on this?

anirbandutta
Expert ⭐️
June 14, 2023

@anirbandutta can we get 👀 on this?

Let me elevate internally Bradley

 

It's an opportunity for engagement
andybuchanan
Contributor ⭐️⭐️⭐️⭐️
October 30, 2023

any updates on this?  Is our option to just submit a support ticket to get it deleted?

Andy
Shilpa Gumnur
Helper ⭐️
November 6, 2023
No Status→Acknowledged