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Gainsight Employee ⭐️
June 22, 2022
New Idea

Can we give an option to delete dependecy in dependency mapping under dropdowns in UI

Related products:CS Data Management & Integrations
  • June 22, 2022
  • 15 replies
  • 344 views

Hello Team,

Can we give an option to delete dependency in dependency mapping under dropdowns in UI.

Currently we have an option to edit but not able to delete.

If we want to delete, we have to go via Backend.

So, can we give an option from UI.

15 replies

kstim
Helper ⭐️⭐️
October 21, 2024

Today I went to delete a few dependency mappings I had built to do some testing with and quickly found out that there was no delete option for admins. Please give admins the option to delete these dependency mappings without having to go to Support to delete them from the backend!

Ester.Memoli
Helper ⭐️
December 10, 2024

We need this, please.

dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
December 10, 2024

Two years and still a new idea (although it still shows as acknowledged a year ago).

No Status→Acknowledged

 

This seems so basic -- and I don’t even want to guess at how many (unnecessary) support tickets get created each year for the sole purpose of deleting something that an admin could do far faster.

So much potential for time savings on both sides.

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member
One_Tew
Contributor ⭐️⭐️
May 22, 2025

As mentioned by everyone above, it’s sort of baffling that this isn’t an option.

 

Whether due to someone making a mistake and needing it removed, organizational structures changing, etc… the ability to for admins to delete Dependency Mapping, is a very valid feature with a variety of use-cases.

 

Any chance this will move forward at some point?

jenlpro
Helper ⭐️
June 27, 2025

It is insane that we still can’t do this 😪

​@anirbandutta / ​@Shilpa Gumnur are either of you able to help us get this prioritized or give us an update?