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As our organization increases adoption of the tool and we have multiple operations team members working inside of Gainsight, there needs to be a mechanism for tracking changes that were made and by whom - both at the administration level and the user level.  As of now any changes have to be tracked manually - if at all.

A nice addition to this would be the ability to receive a daily or weekly digest of all administrative changes that occurred.

Hi @mmarques 

This is currently scoped for CS alone this year. But I will share the feedback with the PM from PX and see how we can extend this capability.

Thank you for letting us know

Thank you

Preethi

Thanks, @pgeorge - Should I raise a separate idea for the PX side?

I just found out that the PX idea is here: 

 

Re-upping this to see what kind of capabilities are in place. Asset usage tracking is helpful, but I need to have visibility into who is editing what rules and what is being changed. Would LOVE to have a rule “Owner” who can lock down access, but maybe that’s a pipe dream.

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