Community notification centre for likes, mentions, quoted replies, poll votes, best answers

@m4rc Thanks a lot for submitting this idea. It does make sense for highly active users to avoid filling their inbox. I'm curious what percent of your community do you consider would use this notification center?

In purely terms of numbers @Marion Frecaut it’s a small %. 

But, we’re talking about the most engaged members, who between them get about 80% of best answers. They’re the most valuable members, and enable us to scale. 

This is a no brainer. Can you imagine a super user’s email inbox after a day in the community? The solution to this can’t be turn off notifications, because they need them to fulfil their duty. 

Hey @Marion Frecaut do you have any updates on this idea please?

Hello @m4rc. We have no short term plan to implement this idea. However, we are aware of the spamming effect that receiving email notifications as they currently have can. We are keeping our ears open to any extra feedback we get on this topic until it becomes a good time to pick it up.

We have no short term plan to implement this idea

That’s a pity. It would be so useful for our superusers.

I recently did some regression analysis on what are the main triggers for achieiving 80%+ deflection rates from a peer-to-peer support community, such as ours.

The biggest driver is highly engaged users. Not page views or registrations or even number of topics. It’s all down to the small but highly engaged group of superusers.

If they’re put off by the fact that they can’t get a simple set of notifications of mentions, replies, similar to what they experience in Facebook communities, I worry we’ll lose them. 

I see this idea’s got 7 upvotes. How many would you normally need to escalate it  @Marion Frecaut ?

@m4rc We don't currently use 'vote thresholds' on inSpired, so I can't give a precise number. You can see all the rules we have for our ideation section in this article. 

Howdy!

I just wanted to chip in with some related feedback that was brought up recently. It’s a pretty long discussion and does have links that go off-platform, but I’ve cut directly to where it was mentioned.

I might split some elements out to a new Idea though. On average, I probably get 300+ notifications a week, so having a sort of “Dynamic Mode” would be useful. If I’m currently logged in, I’d love to have the option to freeze email alerts and expose them only within the in-app inbox (with an optional audible alert). But if I’m currently logged out, send the emails out.

I’ve got some more thoughts as well. Bear with me and I’ll check for existing posts!

Hey @Marion Frecaut 

I think it's super important, as users use to have their “notification” from facebook, and once they visit the platform to see those red dots will help with more engagement - something that really important to our community. 

Exactly @nate2  These are our most important members - for engagement, for deflection, and in order to scale numbers.