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m4rc
Helper ⭐️
August 3, 2020
Released

Community notification centre for likes, mentions, quoted replies, poll votes, best answers

Related products:CC Notifications & Subscriptions
  • August 3, 2020
  • 37 replies
  • 699 views

Our super users are asking for a new piece of community functionality - a destination notification centre which collates all activity in which they’ve been mentioned, received a like, been quoted in a reply, had someone vote in their poll, had someone choose their reply as a Best Answer.

This is for highly engaged members who are too active for email notifications - it fills up their inbox. 

What they need is a notification centre within the community itself where they can check all the recent posts which affects them. It could possibly form part of a user’s profile page? 

37 replies

Gabolino
Helper ⭐️
June 16, 2021

Imagine for a second that all your LinkedIn notifications trigger an email. It’ll become a full time job to review them all, let alone reacting to them. 

daniel.boon
Helper ⭐️⭐️⭐️
September 6, 2021
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
inSided product alumnus
daniel.boon
Helper ⭐️⭐️⭐️
September 6, 2021
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
inSided product alumnus
daniel.boon
Helper ⭐️⭐️⭐️
September 6, 2021
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
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Thanks all for your feedback on this idea. I did a bit of ‘cleaning’ by merging similar ideas to bring all the votes for this idea into one place.

Please let me know if anyone spots any other duplicates :)!
inSided product alumnus
anirbandutta
Expert ⭐️
November 19, 2021

This has been a standard feature for a decade now in Community platforms and a hot usecase for Insided users for over 2 years now. Any progress @daniel.boon, @Marion Frecaut ?

It's an opportunity for engagement
revote
VIP ⭐️⭐️⭐️⭐️⭐️
January 7, 2022

Every community has their super users, roughly 1% of it´s users. And this feature is for them. 

 

I would like to see the feed but also some kind of pop up what indicates that something just has happened.

anirbandutta
Expert ⭐️
February 10, 2022

Every community has their super users, roughly 1% of it´s users. And this feature is for them. 

 

I would like to see the feed but also some kind of pop up what indicates that something just has happened.

this feature is for every user. The super users would miss it even more agreed, but today, tell me a successful app/platform which does not offer an effective notification experience for activities?

It's an opportunity for engagement
anirbandutta
Expert ⭐️
February 21, 2022

Each day Slack wins on this 1 simple capability… staying on top of convos, getting responses, getting direct actions from the intended people

@Alex Campos 

It's an opportunity for engagement
JennyWiley
Contributor ⭐️⭐️
April 8, 2022

We are preparing to launch our community, and the beta testing group brought this up as well. Many want a notification ‘center’ like Facebook and LinkedIn.

Our users are busy government leaders, so if they get several email notifications it becomes an extra step for them to go back to their email inbox to determine which was the notification they wanted to follow up on. 

nicksimard
Contributor ⭐️⭐️⭐️⭐️
August 11, 2022

Yeah, this is becoming increasingly difficult to manage. Having a true notification center in-app would be so much better than trying to sift through multiple emails. 

This is especially true for folks who help moderate but who don’t spend hours a day in the inSided backend keeping track of replies to posts. If I help 3-5 people a day I’d love an easier way to know when they’re replied/mentioned me, so I can hop back in. 

I tried creating an automation in Zapier based on the emails that are sent when I’m mentioned, but I haven’t even been receiving those emails consistently. So automating it is a moot point, if the emails don’t come :( 

Come check out the Zapier Community (built with inSided) at https://community.zapier.com!