Skip to main content
JKelley
Helper ⭐️
May 26, 2021
Released

Delegate Group Admin permissions to manage membership and group home page

Related products:CC Groups
  • May 26, 2021
  • 34 replies
  • 471 views

We have a large B2B community where we need to be able to delegate ongoing management/ administration of Groups to people other than full platform admins.  

Specifically, we need to be able to designate a superuser or other employee (or perhaps a custom role?) to administer aspects of the group experience.  Not necessarily initial creation of the group, but after that we need to delegate these activities to a Group owner or set of owners:

  • review membership applications / roster updates
  • update home page curated content widget and sticky topics
  • (Ideally) create articles within the group

 

34 replies

Product Manager
February 23, 2026

This feature is currently in development and we expect to make this GA shortly. I will keep you all posted here.

Product Manager
February 27, 2026

This feature is currently in limited beta and we expect to make this GA shortly. I will post an update here once we launch

Product Manager
April 22, 2026

Big news! The Group Moderator role feature is now officially GA 

This has been a highly anticipated release and a big step forward in empowering trusted community members to manage their groups directly from Destination, without needing access to Control. 

Release notes : https://support.gainsight.com/cc/Release_Notes/Current_Release_Notes_-_2026/Q1_2026_Release_Notes_for_Customer_Communities_(CC)#Manage_Group_Members_and_Requests_with_Group_Moderators

Article :



 

Product Manager
May 11, 2026
DevelopmentReleased