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angela_domenichelli
Contributor ⭐️⭐️⭐️⭐️⭐️
April 24, 2018
New Idea

Email signature

Related products:CS Email & Notifications, CS Group Send
  • April 24, 2018
  • 43 replies
  • 1675 views

CSM would like to import their signature as formatted in Outlook to Gainsight.   CSM wants to include in email assist templates and JO.  

    43 replies

    Contributor ⭐️
    May 18, 2021

    I'm using Sigsync (www.sigsync.com) Office 365 email Signature for a number of years. I like it. It grabs all of the user data from our Active Directory. I've been able to set up a single signature for an entire organization. If your comfortable making the signatures in HTML I would recommend this.

     

    Expert ⭐️
    May 27, 2021

    Hello All,
    we are planning to build this capability in email assist. creating signature also importing signatures from Gmail and outlook. I will update you once we prioritise this feature. 

     

     

    Christina P
    Contributor ⭐️⭐️
    June 13, 2021

    Hello All,
    we are planning to build this capability in email assist. creating signature also importing signatures from Gmail and outlook. I will update you once we prioritise this feature. 

     

    Any more specific dates on that? Sounds like it’s been on the roadmap for a couple of years?

    CP
    Expert ⭐️
    June 15, 2021

    Hello @Christina P 
    We are releasing a new platform which can then support the above mentioned request with some development. New platform will be released early Q3.

    Post this i can let you know the timelines for supporting signature.

    waynedilworth
    Contributor ⭐️⭐️⭐️⭐️⭐️
    August 24, 2021

    @chethana - would love an update on this feature.  Lots of JO development in the works, would love to have signature blocks to be part of it.  Thanks

    chtown12
    Contributor ⭐️⭐️
    February 11, 2022

    any updates on this?

    jrzlawrence
    Contributor ⭐️⭐️
    May 24, 2022

    Hi - we still don’t have email signatures when we share timeline activities via email to our customers. It’s a big waste of time to copy/paste a signature in each time. When is this going to be released?

    jparker
    Contributor ⭐️⭐️⭐️⭐️⭐️
    May 24, 2022

    I’m not sure if this would be included, but we effectively manage 2 CS organisations within the same GS instance and they each have different signature formatting and branding. 

    Having more control over the tokenisation of signatures for JO programs would be really useful.

    Looking for my next role: Gainsight Lead / CS Ops Product Council Member. Let's connect: https://www.linkedin.com/in/jon-parker/
    ssamarth
    Gainsight Employee ⭐️
    Gainsight Employee ⭐️
    May 30, 2022

    Hey, 

    Thanks for the feedback. This is something we are looking at in our medium term roadmap.

    Contributor ⭐️⭐️
    June 16, 2022

    Hi, My team at Zyte as well is looking forward for this capability ASAP. Thanks