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sandeepchidiri
Helper ⭐️
January 31, 2020
Released

Emails to timeline via Program in Journey Orchestrator

Related products:CS Timeline & Activity Tracking
  • January 31, 2020
  • 56 replies
  • 1922 views

Hi Team,

One of our customer wanted to log emails to timeline when a program is sent via Journey Orchestrator

Currently  we don’t have this functionality in Gainsight. Do we have this in our road map ?

 

Thanks

Sandeep

    56 replies

    Show previous replies
    Bhawya
    Helper ⭐️⭐️⭐️
    January 31, 2023
    IN DEVELOPMENT→Implemented
      Bhawya
      Helper ⭐️⭐️⭐️
      January 31, 2023

       

      Hello all! Happy to share, this feature will be available from January release.

        anirbandutta
        anirbandutta
        Expert ⭐️
        February 20, 2023
        Idea merged into:

        All the votes from this idea have been transferred.
        It's an opportunity for engagement
        anirbandutta
        anirbandutta
        Expert ⭐️
        February 20, 2023
        The following idea has been merged into this idea:

        All the votes have been transferred into this idea.
        It's an opportunity for engagement
        anirbandutta
        anirbandutta
        Expert ⭐️
        February 20, 2023
        Idea merged into:

        All the votes from this idea have been transferred.
        It's an opportunity for engagement
        anirbandutta
        anirbandutta
        Expert ⭐️
        February 20, 2023

        @sai_ram and @nitisha_rathi I’ve seen a few post requesting this feature like this one here: 

         

        It looks like it’s happening - is there any concrete timeline on when this will happen? And will it be in any way retroactive or just be logging emails once enabled? Thanks!

        Thanks @bradley, I’ve just merged this Idea to the one you cited. 

        It's an opportunity for engagement
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