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sandeepchidiri
Helper ⭐️
January 31, 2020
Released

Emails to timeline via Program in Journey Orchestrator

Related products:CS Timeline & Activity Tracking

Hi Team,

One of our customer wanted to log emails to timeline when a program is sent via Journey Orchestrator

Currently  we don’t have this functionality in Gainsight. Do we have this in our road map ?

 

Thanks

Sandeep

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    mark_deegan
    mark_deegan
    Contributor ⭐️⭐️⭐️
    July 14, 2022

    Over 2 Years, 88 Upvotes and 40 Replies. Any Update or ETA on this?

     

    Cannot overemphasize the number of clients we have had that wanted this as a feature. 

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      anirbandutta
      anirbandutta
      Expert ⭐️
      July 15, 2022

      Let me check back and confirm on this.

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      It's an opportunity for engagement
      bmayden
      bmayden
      Contributor ⭐️⭐️⭐️⭐️
      July 26, 2022

      Hi!! Do we have an update for the release date for this?

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        anirbandutta
        anirbandutta
        Expert ⭐️
        July 28, 2022

        +@PavanCh, @manu_mittal, @jake_ellis   

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        It's an opportunity for engagement
        Bhawya
        Helper ⭐️⭐️⭐️
        July 29, 2022

         

        @bmayden @mark_deegan @calebowen Happy to share, this item is currently in development. Will update the release date soon.

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          EvgeniyaK
          Contributor ⭐️⭐️
          September 13, 2022

          Hi! Yes, please, this “With this you will be able to set which emails sent via JO programs will need to logged into timeline as an activity automatically. “ is very very required!🙃

           

           

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            abcisneros
            abcisneros
            Contributor ⭐️
            September 13, 2022

            Yes please!!! Any update on the release for this?

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              kstim
              kstim
              Helper ⭐️⭐️
              September 28, 2022

              Any updates on if progress has been made on this request?

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                jryan300
                Contributor ⭐️⭐️
                December 15, 2022

                +1 We need this to be able to show the full communications history to our clients.  Please prioritize this release.  

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                  dannyicruz
                  Contributor ⭐️
                  December 20, 2022

                  This would help us as well! Any updates here, team?

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