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kcsp
June 7, 2021
New Idea

Enable Help Text for Success Plan Fields

Related products:CS Success Plans & Customer Goals
  • June 7, 2021
  • 26 replies
  • 333 views

Help Text already exists for Attributes, but would be good to have visible for Success Plan fields as well.

26 replies

sai_ram
Expert ⭐️⭐️
June 8, 2021

@kcsp valid ask, we are working on success plans 2.0, we will keep an eye on this. Thank you for sharing. 

Anil Raj Pujari
Helper ⭐️⭐️
June 10, 2021

Thank you for the feedback. We will follow this thread for more upvotes, which will help us take it up in future roadmaps.

bradley
Expert ⭐️
November 18, 2021

Would be great if we could have help text wherever we want to display a field, quite honestly.

CarollynnC
Contributor ⭐️⭐️⭐️
November 18, 2021

Upvoting this request. This would be incredibly useful. 

gunjanm
Expert ⭐️
November 18, 2021

Please!

Gunjan
TMaier
Helper ⭐️
November 18, 2021

Mouseover help text encourages self-sufficient users, and self-sufficient users = happy admins. This may be personal preference, but I like the areas where you guys use an actual icon to visually que the user that help text is available vs unmarked mouseover help texts.

dan_ahrens
Expert ⭐️⭐️⭐️
November 18, 2021

Anything that will reduce user effort and admin time will always get my vote!

👍

VP of Customer Success at Forcepoint
anirbandutta
Expert ⭐️
November 29, 2021

@Anil Raj Pujari , something on our radar?

It's an opportunity for engagement
andreammelde
Helper ⭐️⭐️
February 10, 2022

any update on this? would be super helpful, especially as we look to leverage more types of success plans. 

 

 

Andrea Carroll
sami.burk
Contributor ⭐️⭐️⭐️⭐️
March 16, 2022

Hello, being able to personalize and enable help text would be hugely beneficial!

 

We are building out multiple Success Plan types currently and the users consistently give feedback that help text would make a huge difference. 

 

Is this enhancement on the roadmap?