Hi!
Gainsight has been a standalone platform for quite some time now, yet it still doesn’t provide a comprehensive admin console from ONE or the OTHER login method.
Example: Gainsight User Management - Gainsight Inc. - mass editing user notification preferences can only be performed from the Salesforce login. Individually editing those preferences is the same thing: can only be done from the Salesforce login.
It’s quite the annoyance for an admin to navigate two systems: Gainsight and Salesforce, to perform Gainsight-only admin duties…
This ought to change.
Thanks
A