+5Didn’t see this posted anywhere, but there seems to be no way to get notified if a Real Time Rule fails for any reason. It makes me extremely wary of using Real Time Rules if I have no way to get notified when something goes wrong. In fact, no feature that relies on automation should GA unless there is a way to be notified when it fails for any reason.
+8
I do believe admins should have the autonomy to choose real-time notifications for any failure or maybe if they want a “daily digest” as well as the ability to identify the type of failures to notify, but I wouldn’t want the delivery of an MVP solution to hinge upon more granular throttling capabilties.
☝ This is an awesome idea,
Notifications where we work is key.
I get emails when a JO query fails -- but a Slack notification in a shared channel my team has visibility into, for coverage when one of us is out, would be ideal. #parity!
+11Another thought for failure notifications. I think not just failure notifications but the ability to set a notification for “If no activity in X time period, send notification” would be huge for RTR. Often times we don’t see failures, but we see lack of activity, which hints at a config issue or even a GS bug. While the rule isn’t failing, it is not running, and that is a sign of an issue as well.
+8the ability to set a notification for “If no activity in X time period, send notification” would be huge
Yes! This would make monitoring JOs for failures significantly easier as well -- a lot of programs might not have daily participants, but if a program goes for a couple weeks (or a month) without participants, odds are good something has broken.
+10Checking if there’s any news about this idea...
+7We’re beginning to roll out usage of RTRs for tracking updates on existing risk CTAs via a custom object -- having logs and failure notifications for this type of rule to ensure awareness is especially important. It’s a big gap that I hope to see improvements on soon.
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