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john_apple
Expert ⭐️
February 3, 2021
Discovery

Filter Timeline by Milestone type

  • February 3, 2021
  • 8 replies
  • 152 views

Timeline allows to filter by Activity Type and filter or search on other data points, however Milestone types cannot be filtered on the view from C360/global or searched.

Request that the ability to filter or search on Milestone type be added to Timeline views.

8 replies

sai_ram
Expert ⭐️⭐️
February 4, 2021

@john_apple valid ask! I will check the road-map and let you know here. 

nitisha_rathi
Expert ⭐️⭐️
February 12, 2021

We will pick it up soon

Contributor ⭐️⭐️⭐️
July 13, 2023

Any movement on this? We are starting to use Milestones more for EBRs, Account Planning, etc., but I’m worried that this will cause friction for our users to track down the right info.

bradley
Expert ⭐️
July 2, 2024

@nitisha_rathi is it “soon” yet? @revathimenon can we get some 👀 on this?

revathimenon
Gainsight Community Lead
July 3, 2024

On it @bradley 

Where focus goes, energy flows.
dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
July 3, 2024

@nitisha_rathi is it “soon” yet?

If a few years is soon… what’s urgent? 🤣

I kid, but as @travis_floyd mentioned here, when the “Milestone Type Name” field is available in rules and reports, but not in advanced filters in Timeline… what use is it to our CSM teams?

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member
Contributor ⭐️⭐️⭐️⭐️⭐️
July 12, 2024

Hi Team,

I understand the product parity issues you've encountered.

Milestone types are currently stored in a separate object from the Timeline and are not included in Gainsight's standard picklist object, which limits the feasibility.

We will conduct an internal technical evaluation to determine how best to achieve consistency within the system.

@revathimenon Could you please merge this idea with the post

revathimenon
Gainsight Community Lead
July 12, 2024
Updated idea statusNew Idea→Discovery
Idea merged into:

All the votes from this idea have been transferred.
Where focus goes, energy flows.