Front-end moderation by users

Likewise, all my superusers are asking for this as they’re willing to do much more on my community  And I know they can handle it very well!

Following on from a pretty nasty trolling attack that we experienced on the OVO Forum last week while @timcavey was away, I really could have done with this. Even if it was in Control rather than the front-end. In some ways, it may make more sense to do this in Control where the features already exist, but simply have a new permission level in there which provides an appropriate level of access as suggested. But either way, my ideal solution would also make sure that if a Super User is logged in, everything that’s GDPR protected and/or super overpowered gets hidden away from me (I don’t want access to that stuff anyway).

Anyway, given how powerless I was to handle it over the weekend, the ability to at least do something myself would have really helped to nuke the trolling attack much faster. I’m lucky in that my SkyNet Blastoise tactic worked for long enough to allow Tim to throw down the banhammer, but it’s a last resort strategy that I don’t like having to use very often as it can backfire.

Pretty much as soon as the thread got nuked, the trolls vanished too...

I am new to Insided and having used other tools before i must say it is a pretty broken experience for moderators to have to log into another UI (and be granted a license) to perform basic chanegs such as tags, moving topics, marking best answer etc.

To be fair, keeping most of the Moderator/Community Manager/Administrator stuff restricted to just Control and be accessed via the backend does have its advantages, such as keeping the frontend a bit (or a lot!) less bloated and reducing how many resources are sent to everyone's web browsers for things that only a handful of users will ever be able to make use of. It’s also more secure in quite a few different ways.

If you throw too much of this stuff at the frontend, it creates a broken experience for users who have slower connections or less powerful devices, giving them a harder time for no real benefit. The trick is to find a balance between the two. :)

@Blastoise186 I agree with this but:

1- I am talking about moderators here, not all the other persona

2- Features like the ability to mark an Best Answer or to edit the post/tags are already present in the frontend, it is a matter of letting Moderators use them on topics they have not authored! 

3- Frequent moderation tasks such as moving a topic to another location would not overload the UI for moderators too much...

Upvote.

Also wish at least deleting / banning users from front-end instead going directly to CP.

I’d also add “spam” button, that will automatically delete malicious post (or even delete all user posts), and ban user instantly.

This is now in development! We have some actions already available but not for all customers yet. This is in active development and you should be seeing this in 2026. No timeline yet as this is also related to the granular permissions work we are planning for late Q1 / early Q2. Once that work is done, we will work on more updates here.

We are really curious about this one! ​@Larry 

Would users still need to have the admin role, or would a new role be created?

Ideally we'd like to give users moderation permissions in the front-end without giving them access to “Control”.