I’m sure there’s an old post (idea) floating around, just couldn’t find it.
Problem statement
Asset management is a pain for admins.
Journey Orchestrator JOs, email templates, rules, data design DDs, reports… the list goes on.
Asset names and descriptions can only go so far – we need tags that can be applied to simplify our folder hierarchy and filtering nightmares.
It’d be fantastic if one of the available columns we could use was for a “tag” library that was shared across our instance, so we could easily find related assets. (see first screenshot)
Gainsight CC already the ability to add tags in the article area. (see second screenshot)
The ask
Please give us the ability to create tags for our CS instance to use for asset management.
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