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Contributor ⭐️⭐️⭐️⭐️⭐️
October 25, 2021
Released

Gainsight Home Page - Reports created from Data Designers are of no use when applying filters

Related products:CS Gainsight Home
  • October 25, 2021
  • 34 replies
  • 1043 views

Hello Team,

 

I see that the Reports created from Data Designers are of no use in Gainsight Home Page. First of all the Data Designers don’t have the ability to have lookups to other objects. Due to this the reports created from Data Designers aren’t obeying the filters which are being used in Gainsight Homepage. This limitation is significantly reducing the usage of Gainsight Home Page. I understand that there is a workaround available, which is creating an Object instead of a Data Designer. But, the lookup limitations of Data Designer is the root cause for not using the DDs as widely as the rules. Also, I don’t think this limitation is mentioned in Gainsight Homepage FAQs.

34 replies

Chelsea.holfield
Contributor ⭐️⭐️⭐️⭐️
February 26, 2024

Just found this post and we are running into the same issue. It is causing low adoption in our home page since they can’t filter the reports on their home page. Would love an update on if this is being looked into. I agree with one of the comments above that I would expect/this would be ideal to operate the same as dashboards as this is also how anyone using dashboards and home would expect this to behave. 

kstim
Helper ⭐️⭐️
February 26, 2024

Also added my vote! This is a limitation that 100% should be alleviated. Although I understand this may be a heavy technical lift, I feel as though this would be a huge win for many.

sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
April 16, 2024

can be merged with 

 

Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member
Ester.Memoli
Helper ⭐️
May 16, 2024

Adding my vote here and also on the merged idea. This would be a vital feature!

romihache
VIP ⭐️⭐️⭐️⭐️⭐️
July 23, 2024

How is this idea almost 3 years old? 
And the documentation still doesn't mention that we can add them to Home, but the filters do not work for dataspaces.
 

 

Continuous improvement is better than delayed perfection
heather_hansen
VIP ⭐️⭐️⭐️⭐️⭐️
August 2, 2024

Just tried to add a DD report to Home and realized that this has not happened yet. With Home being the landing page for GS, seems it would make sense to be able to add ANY type of report to it.

Our use case:
We have a report showing whether or not a company has had any activities of specific types in the current quarter.  Instead of having to add a field on Company, build a rule to populate it, we built a DD report combining Timeline Activity data with Company data.

 

romihache
VIP ⭐️⭐️⭐️⭐️⭐️
August 6, 2024

The idea will turn 3 YO in October. How come this is not a thing yet?

Dataspaces are the only way we have to report on lack of data/last date since/merging several objects and I can bet all organizations have a bunch of them. Please, we need this functionality

Continuous improvement is better than delayed perfection
dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
August 6, 2024

The idea will turn 3 YO in October. How come this is not a thing yet?

 

 

Let alone not being a thing… how has it not even been triaged yet?

@ElleShutty delivered a fantastic idea in her recent webinar the week of July 8th on CC+CS that I’ve already logged to my “DX Email & Ops Ideas” board for a future JO to build out once we migrate to CC:

Send an internal slack message if an idea from high-touch client hasn’t had a response by an employee in 14 days.

 

Even if an idea isn’t going to be incorporated, it’d be nice to get further responses and a status update on the thread so we know if something has been moved to the parking lot. @Cornelia, @rakesh, any updates for whether this might be something we can hope to see on the roadmap in the coming months/year?

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member
spencer_engel
Expert ⭐️
August 28, 2024

Please merge this idea’s upvotes in. Also, it is pretty crazy that this has not been addressed. I just ran into this issue with one of our VPs, and I can’t come up with any kind of coherent explanation as to why he can’t add one of our lagging sentiment reports (sourced from a DD) and apply his global filters.

 

revathimenon
Gainsight Community Lead
September 9, 2024
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
Where focus goes, energy flows.