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October 25, 2021
Released

Gainsight Home Page - Reports created from Data Designers are of no use when applying filters

Related products:CS Gainsight Home
  • October 25, 2021
  • 34 replies
  • 1043 views

Hello Team,

 

I see that the Reports created from Data Designers are of no use in Gainsight Home Page. First of all the Data Designers don’t have the ability to have lookups to other objects. Due to this the reports created from Data Designers aren’t obeying the filters which are being used in Gainsight Homepage. This limitation is significantly reducing the usage of Gainsight Home Page. I understand that there is a workaround available, which is creating an Object instead of a Data Designer. But, the lookup limitations of Data Designer is the root cause for not using the DDs as widely as the rules. Also, I don’t think this limitation is mentioned in Gainsight Homepage FAQs.

34 replies

rakesh
Gainsight Employee ⭐️
Lets put your data to work!
August 13, 2025
New Idea→Development
spencer_engel
Expert ⭐️
November 17, 2025

Hi ​@rakesh It seems this issue is resolved as long as admins use the new Data Designer lookup functionality to look up to the Company object. Is this correct? And is this intended as the solution for this problem, or is there more development to come? Just curious before I go and add a Company lookup to a bunch of DDs and communicate this to our users.

rakesh
Gainsight Employee ⭐️
Lets put your data to work!
November 18, 2025

Hi ​@spencer_engel 

Yes, that is correct. What is stopping us from delivering this feature is the fact that data designer objects do not have a lookup to company. So, we cannot filter on all the attributes of the company that are on Gainsight home filters. With this feature, we can finally overcome that limitation. 

On details: 
New DD → Always supported.
If you see the "Configure lookups" option in DD, it will work.
However, we have very few data designs today where this option will be disabled. We're working on turning this on for all designs in a few days. 

 

 

 

rakesh
Gainsight Employee ⭐️
Lets put your data to work!
November 18, 2025
Development→Released