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saltamash
Helper ⭐️⭐️
June 22, 2022
New Idea

Gainsight - Microsoft Teams Integration

Related products:CS Data Management & Integrations
  • June 22, 2022
  • 13 replies
  • 394 views

Hi All,

Do we have any plans on having Gainsight app for Microsoft Teams similar to the Gainsight <> Zoom integration?

We have a subset of our customers that leverage Teams instead of Zoom and for CSM handling those accounts it’d be great to have a similar experience to increase their productivity.

13 replies

saltamash
saltamashAuthor
Helper ⭐️⭐️
April 2, 2025

Thanks Revathi.

 

Looking forward to see what you hear back from the team.

alizee
VIP ⭐️⭐️⭐️⭐️⭐️
April 2, 2025

I think I’ve heard it’s imminent… 🤞

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
Contributor ⭐️
July 1, 2025

Any news? Keen to see if the MS Teams integration will include a way to include a way to add a chat history into the timeline like we can with email using Gainsight Assist.