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meenal_shukla
meenal_shukla
Gainsight Employee ⭐️⭐️
December 10, 2019
Released

Gong integration with Timeline

Related products:CS Timeline & Activity Tracking
  • December 10, 2019
  • 34 replies
  • 1347 views

Do we have it our roadmap and what's the timeline (no pun intended, ok may be a bit)?

    34 replies

    meenal_shukla
    meenal_shuklaAuthor
    Gainsight Employee ⭐️⭐️
    December 13, 2019

    @nitisha_rathi 

    Outplay. Outwit. Outlast.
    sai_ram
    sai_ram
    Expert ⭐️⭐️
    January 7, 2020

    @meenal_shukla We have this in our near term road-map. COMMING SOON!!

    You created the roots for this :-)

     

      esinclair
      Contributor ⭐️
      March 31, 2020

      @meenal_shukla  I just came across this today researching if there is a Gong integration, do you know if this is coming up on the roadmap?

       

       

        nitisha_rathi
        nitisha_rathi
        Expert ⭐️⭐️
        April 7, 2020

        @esinclair This is on our short term roadmap, mostly Q2.

          greg_saiz
          greg_saiz
          Contributor ⭐️⭐️
          May 1, 2020

          +1 for this and would be interested in any early access program for it.

          LoLock
          Contributor ⭐️⭐️
          June 5, 2020

          Is this still something in the works?  @nitisha_rathi  you mentioned it’s on your short term roadmap for Q2 - is that for 2020?

          sai_ram
          sai_ram
          Expert ⭐️⭐️
          June 9, 2020

          @LoLock sorry for the delay! Due to other priorities, this enhancement got delayed. I will update you here once we consider it for release. 

          lpietryga
          lpietryga
          Contributor ⭐️⭐️
          July 22, 2020

          +1 this would be great for our organization as well. Looking forward to an integration here. 

          Lynn
          meenal_shukla
          meenal_shuklaAuthor
          Gainsight Employee ⭐️⭐️
          July 25, 2020

          This has been pushed to Q4 :(

          Outplay. Outwit. Outlast.
            Justin Bills
            Justin Bills
            Helper ⭐️
            October 20, 2020

            Hello -

            Is this still on the roadmap for Q4?  If so, is there a timeline estimate in Q4?


            If it is being delayed, and we have Gong integrated in Salesforce.  Should we just build a customer object/job in our SFDC connector?  We want to use Gong calls as part of touchpoint element to engagement scoring! 

             

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