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romihache
VIP ⭐️⭐️⭐️⭐️⭐️
April 10, 2024
New Idea

Horizon rules - Show the execution runs beyond 90 days.

Related products:CS Rules Engine
  • April 10, 2024
  • 8 replies
  • 172 views

(Sorry if this was posted before, but couldn’t find this same topic)

Preparing for the migration, we started by migrating daily rules, then the ones that run once per Q at the end of 23’... and now that we are on the second run of our Quarterly rules I got the awful surprise that the past executions +90 days ago don't even show in the Execution Runs.
For this rule, I can see all executions in 23’, but for 24’ is like it just run once.
 

Bionic vs Horizon Rules - Execution logs UI



Couldn't find this limitation called out in the documentation, asked support and they told me that this is actually intended behaviour and not a bug… Basically, for quarterly rules (or any rule that executes every 90 days or more) we have to guess if they ran the past Quarter? This is a big step back compared to Bionics' execution history data.  
I understand not having the old logs available, but not even the history of past runs makes our job quite difficult. Please bring back the Execution History!

8 replies

alizee
VIP ⭐️⭐️⭐️⭐️⭐️
July 26, 2024

+1000

The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
rrobinson
Contributor ⭐️⭐️⭐️⭐️⭐️
February 27, 2025

+1 here, we have rules that run twice a year!

-RR
darkknight
Expert ⭐️
February 27, 2025

I thought this looked familiar:  

Jeff Kirkpatrick
darkknight
Expert ⭐️
October 7, 2025

@revathimenon May we please have the following two ideas merged into this one and have the Rules Engine PM looped in?

I thought this looked familiar:  


This is a MAJOR pain for admins. Especially when you have rules that only run once a month or once a quarter.

Below, I have a rule that runs monthly and I can only see the most recent logs.  I needed to go back and see what happened the last 2 months due to an issue that was just identified and brought to my attention - but I can’t.


Mistakes happen, and we need the ability to trace back where they occurred and when, and often that means going back in time for longer than 30 days!

Jeff Kirkpatrick
romihache
romihacheAuthor
VIP ⭐️⭐️⭐️⭐️⭐️
October 7, 2025

Thanks ​@darkknight !

Continuous improvement is better than delayed perfection
revathimenon
Gainsight Community Lead
October 9, 2025
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
Where focus goes, energy flows.
revathimenon
Gainsight Community Lead
October 9, 2025
The following idea has been merged into this idea:

All the votes have been transferred into this idea.
Where focus goes, energy flows.
amanda.caldwell
Contributor ⭐️⭐️⭐️⭐️
September 16, 2026

We have rules that run monthly. You can only see this month’s run of the rule. All previous history is wiped away which is causing us problems and/or it looks like the rule never ran. Please fix this issue and make execution history make sense!