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Suvi Lehtovaara
Helper ⭐️⭐️
October 3, 2024
New Idea

Ideas not marked as read

Related products:CC CommunityCC Ideation
  • October 3, 2024
  • 2 replies
  • 30 views

I’ll guess that this is feature but I’ll open this topic anyways as I feel that this is a UX issue.

Some of our super users and active community members use the community as follows:

They go and scroll either the Recently active discussions or Active since last visit and read through the interesting ones. After this they want to mark all as read. → They’ll go to community front page, select the Categories tab and click Mark Discussion areas as read.


And here lies the challenge. All “regular” topics are marked as read but Ideas remain unread.

I assume that this is a feature as Ideas are no longer part of categories, but could this be fixed? I feel that for active users this is an understandable case.

    2 replies

    Kenneth R
    Expert ⭐️⭐️
    October 7, 2024

    Hi @Suvi Lehtovaara - thanks for sharing.  I haven’t run into this before but totally get the feedback and the use case.  I’m going to go ahead and convert this to an Idea so that it’s easier to track and more visible for our Product team.  

    Suvi Lehtovaara
    Helper ⭐️⭐️
    October 8, 2024

    Thanks @Kenneth R for converting this into an idea, I was a bit unsure whether this was an idea in the first place 😊

     

    https://yhteiso.elisa.fi/