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New Idea

Improve Formatting of Survey Questions

Related products:CS Surveys & NPS Management
  • November 24, 2025
  • 1 reply
  • 24 views

mobrien14
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As of now, survey questions can only be formatted (e.g, BIU, Line Breaks, Hyperlinks) with HTML coding. While it’s usable, this becomes limiting when edits are required as all formatting is lost and needs to be redone.

If possible, it would be great to have survey questions allow for in-platform typographical formatting options like you see on rich-text fields. This would streamline these for use & ensure that questions can be updated as needed without additional development time for redoing the formatting.

 

1 reply

dayn.johnson
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  • December 16, 2025

Surveys could use some work. Would be great to leverage the ability to convert a partial submission to a saved response for JO logic, but not being able to send on-brand, customized surveys means our organization defaults to Typeform for our surveys – which means we get less responses, and don’t have the ability to route through JO logic by survey submission.