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New Idea

Include survey (NPS) comment in further step?

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  • October 22, 2020
  • 2 replies
  • 71 views

HollySimmons
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We’re building out moving NPS from another provider to sending via JO, I’ve added a step post-response which calls API and sends the details to zapier so we can push to slack. How can I include the comment in the message? It only seems to have NPS (score)? 

2 replies

nitisha_rathi
  • Expert ⭐️⭐️
  • January 8, 2021

@HollySimmons Only NPS score can be added in the message as of now but I understand the use-case and have added it to the roadmap.


sai_ram
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  • Expert ⭐️⭐️
  • January 11, 2021

@HollySimmons changed this to idea for better tracking purpose.