Skip to main content
kcsp
July 12, 2021
New Idea

Make Column Width in Rules Engine Sticky

  • July 12, 2021
  • 15 replies
  • 144 views

The new Horizon UI for Rules Engine cuts off the rule names. In order to see them, I have to change the column width, but it doesn’t stick so every time I navigate away and back I have to readjust. If it can be made either sticky or dynamic to fit the rule name this would be better.

15 replies

sai_ram
Expert ⭐️⭐️
July 13, 2021

@kcsp sorry for the inconvenience, we will check and get back to you.

darkknight
Expert ⭐️
May 19, 2022

Can we PLEASE fix this ASAP.  Please.  @anirbandutta 

Jeff Kirkpatrick
anirbandutta
Expert ⭐️
May 19, 2022

Can we PLEASE fix this ASAP.  Please.  @anirbandutta 

Ok I wish I had that power, but I can certainly add @rakesh to take a look

It's an opportunity for engagement
rakesh
Gainsight Employee ⭐️
Lets put your data to work!
May 20, 2022

Hi @darkknight @kcsp 

This was fixed and shipped months ago. We missed updating the status on this community post. I’ve changed that too

darkknight
Expert ⭐️
May 20, 2022

@rakesh hmm then there may be some sort of glitch with it. I watch @zach_davis refresh/reload rules engine several times yesterday and the widened rule name kept collapsing back to where you only see part of the name.

 

@zach_davis may you add a screengrab here?

Jeff Kirkpatrick
zach_davis
Helper ⭐️
May 20, 2022

CC @rakesh 

 

darkknight
Expert ⭐️
June 9, 2022

When I edit a rule, it launches a new tab and when I come back to the tab from which I launched the edit, the column widths revert back.

 

FIRST METHOD

1. Widen Rule Name column to show entire rule name

2. Click on rule name to show preview

3. Click Edit. (new tab opens)

4. Go back to original tab.

5. Close summary.

6. The Rule Name column is back to original width.

 

SECOND METHOD

1. Widen Rule Name column to show entire rule name

2. Click three dots to right of rule name and click Edit Rule. (new tab opens)

3. Go back to original tab.

4. The Rule Name column is back to original width.

 

 

@rakesh  what is the average rule name length across enterprise customers?  I have to believe it’s more than 28 characters. The Rules Engine should default to a much wider rule name column than 28 characters.  

FYI @anirbandutta 

Jeff Kirkpatrick
bradley
Expert ⭐️
June 9, 2022

@rakesh my experience is also less ideal - I’ve found that if I navigate to another tab or switch windows the width snaps back. Even if all I do is resize and go to another tab, once I’m back the resize is gone :/

darkknight
Expert ⭐️
June 9, 2022

@rakesh my experience is also less ideal - I’ve found that if I navigate to another tab or switch windows the width snaps back. Even if all I do is resize and go to another tab, once I’m back the resize is gone :/

Dang bro - I didn’t even catch that. You’re exactly right!  

You don't even have to edit the rule. just widen the columns, go to another tab, come back to the original tab and the columns reverted...🤦🏻

Jeff Kirkpatrick
spencer_engel
Expert ⭐️
August 10, 2022

Yeah, this is definitely not “fixed.” If I adjust the column length, it snaps back to the default width the second I preview any rule in the list.