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Contributor ⭐️
June 15, 2022
New Idea

Managing External Actions - Deleting and sorting

Related products:CS Connectors
  • June 15, 2022
  • 14 replies
  • 163 views

Hello!

 

How do we delete actions on the External Actions?

 

I’m performing a deep cleaning and there are actions that I no longer need and some support based ones too. 

 

And, also they randomly sort: not by name, not by last modified, not by last added. In general the External Actions needs a lot of work to just be user friendly - seems to have been coded in a rush.

14 replies

darkknight
Expert ⭐️
August 22, 2022

@anirbandutta may we convert this to an Idea? We need the ability to delete External Actions, but currently there is no way.

Jeff Kirkpatrick
anirbandutta
Expert ⭐️
August 23, 2022

@darkknight could you pl help me identify the Product feature area we are talking about here?

It's an opportunity for engagement
darkknight
Expert ⭐️
August 23, 2022

@anirbandutta oh yes, it’s under Integrations (alongside Connectors):

 

Jeff Kirkpatrick
anirbandutta
Expert ⭐️
August 23, 2022

Ok let me check with the team on this one. Thank you.

It's an opportunity for engagement
rakesh
Gainsight Employee ⭐️
Lets put your data to work!
August 23, 2022
Updated idea statusNo Status→Under Consideration
rakesh
Gainsight Employee ⭐️
Lets put your data to work!
August 23, 2022

Hi @Luis Pereira @darkknight 

Agree that External Actions can benefit from this enhancement. I have converted this post into an idea for our tracking.

anirbandutta
Expert ⭐️
August 23, 2022

Thanks @rakesh for donning the Community Manager hat here 👍🏽

It's an opportunity for engagement
sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
April 23, 2024

This is so silly that we can’t delete external actions in-app. Please provide this capability, at the very least for parity across the product.

Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member
sarahmiracle
VIP ⭐️⭐️⭐️⭐️⭐️
April 23, 2024

For some reason I’m not able to post on this topic but it’s also related: 

 

Customer Success Systems Admin @ Amplitude, 3x Gainsight CS Ops Product Council Member
dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
April 24, 2024

This is so needed!

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member