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Need view of full Leaderboard, along with Employee vs. Customer and Time Periods

Related products:CC Gamification & Engagement
  • February 24, 2020
  • 8 replies
  • 46 views

lila_meyer
  • Gainsight Employee ⭐️⭐️⭐️
  • 1447 replies

It’s great that we now have a new points based Leaderboard, the option to modify points given for different activities, and the ability to exclude some user types from it. 

Next, I’d really like to see a view of the complete Leaderboard. It could be end-user facing, but a moderator view would also suffice. We need to know who our most active users are (sometimes, that’s top 10, sometimes it’s top 30, etc.) along with their total points and last login date. 

I’m also interested in having an Employee-only Leaderboard, as well as customer member board. This would help support internal contests to encourage employee engagement. And finally, I’d like to be able to select last 30 days, last 90 days, last 1 year, or a custom date range to understand participation and points earned. All of these options are important for rewarding engagement, making it easier to manage contests, quickly identify most active users and invite them to opportunities, etc. 

8 replies

daniel.boon
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  • Helper ⭐️⭐️⭐️
  • 730 replies
  • October 2, 2020

Hi all,

We’ve partially delivered this idea 🎉. On the User Dashboard in the Top Users table, we now show the points earned by each user in a particular time range.

I will beat you one day @Julian 

Tagging @LizZaps @Sairam @bjoern_schulze @Monique since you seemed particularly interested in this idea :)


daniel.boon
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  • Helper ⭐️⭐️⭐️
  • 730 replies
  • October 2, 2020
Updated idea status OpenDelivered (Partially)

Monique
  • Helper ⭐️
  • 29 replies
  • October 2, 2020

Awesome!


daniel.boon
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  • Helper ⭐️⭐️⭐️
  • 730 replies
  • October 27, 2020

@LizZaps @Sairam @bjoern_schulze @Monique we also have a new dedicated leaderboard page on the frontend for end users in beta → let me know if you’re interested in early access!


LizZaps
  • Contributor ⭐️⭐️⭐️
  • 15 replies
  • October 27, 2020

@daniel.boon yes please!! Thank you for thinking of us!


daniel.boon
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  • Helper ⭐️⭐️⭐️
  • 730 replies
  • November 3, 2020

Small update: we have a more robust dedicated leaderboard page available in beta (with the ability to filter out user roles on the page, see full paginated list of all users who have points on frontend, link to the leaderboard page from the leaderboard widget), so please let me know if anyone is interested in early access and I’ll enable it for you:)!

In any case, we aim to release the leaderboard page to all communities in the next weeks.


daniel.boon
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  • Helper ⭐️⭐️⭐️
  • 730 replies
  • January 19, 2021
Updated idea status Delivered (Partially)Delivered

daniel.boon
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  • Helper ⭐️⭐️⭐️
  • 730 replies
  • January 19, 2021

We now have a dedicated leaderboard page available! See our product update for more information:

 


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