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lila_meyer
Gainsight Employee ⭐️⭐️⭐️
June 3, 2020
Released

Need option to Subscribe to Events calendar

Related products:CC Events
  • June 3, 2020
  • 23 replies
  • 339 views

I really would like to see the ability for a member to subscribe to our events calendar/page on community. Subscribed users would receive an email notification if a new event was posted, so we could get the word out more broadly. 

Right now a member has to be on the home page and happen to see the event widget in order to find out about upcoming events. 

We don’t have that many events happening that I’m worried about spamming people, but it would also allow us to stop duplicating efforts. Right now, we have teammates posting to a community category about their upcoming office hours (“Events & Office Hours”), plus I’m creating events for the same. 

23 replies

Gabolino
Helper ⭐️
January 25, 2021

I’d say this is fundamental for the events section to have certain following. 

Helper ⭐️⭐️
February 1, 2021

Currently our customers have to subscribe to a more general blog feed to hear about upcoming events. Several users have expressed interest in being able to subscribe to an events feed instead. We would definitely implement this. 

benjamin-michael
Contributor ⭐️⭐️
May 10, 2021

@daniel.boon Is there any movement on this product feature?

daniel.boon
Helper ⭐️⭐️⭐️
May 10, 2021

There’s currently no movement on this idea  @benjamin-michael. However, we do envision inSided as the best place to centralise event promotion, so this is something I am keeping on my radar. I’m afraid I don’t have any concrete timelines to give you.

inSided product alumnus
benjamin-michael
Contributor ⭐️⭐️
May 10, 2021

@daniel.boon have you seen any teams with workarounds through the API?

daniel.boon
Helper ⭐️⭐️⭐️
May 10, 2021

Good question → I haven’t seen any examples of this myself → if needed, we could look at exposing some webhook events in our API (e.g. ‘event created’) which could then be used to trigger emails. But you’d still need some way of storing the preferences of users who wanted to be notified.

inSided product alumnus
DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
May 11, 2021

I love this idea and hope it continues to pick-up votes. Sharing a few related ideas from our team that I think are smaller pieces of this big picture vision. Consider voting for: 

I imagine that would be a starting point for building some subscription functionality. 

This one I believe is critical to enabling subscriptions for events: we need a draft mode to create and polish the event before publishing and triggering a system email notification for the subscriptions. 

FYI: I am no longer active in this community
Onomatopoeia
Helper ⭐️⭐️
January 28, 2022

Had a request for this feature today - automatically receive a calendar invite to all new events posted in the events section!

security_lion
Helper ⭐️⭐️
May 10, 2022

Wanted to add from @Sebastian ‘s suggestion what I would like to see in the email at a minimum

I would want the email to include event details such as:

  • Event Image
  • Event Title
  • Date/time/timezone
  • Location
  • Description
  • RSVP button which leads to the event page
elliott.vickrey
Contributor ⭐️⭐️
September 22, 2022

I know we would definitely use this feature if it became available. We frequently have community members asking about how to be automatically updated on events.

Elliott V.