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lila_meyer
Gainsight Employee ⭐️⭐️⭐️
June 3, 2020
Released

Need option to Subscribe to Events calendar

Related products:CC Events
  • June 3, 2020
  • 23 replies
  • 339 views

I really would like to see the ability for a member to subscribe to our events calendar/page on community. Subscribed users would receive an email notification if a new event was posted, so we could get the word out more broadly. 

Right now a member has to be on the home page and happen to see the event widget in order to find out about upcoming events. 

We don’t have that many events happening that I’m worried about spamming people, but it would also allow us to stop duplicating efforts. Right now, we have teammates posting to a community category about their upcoming office hours (“Events & Office Hours”), plus I’m creating events for the same. 

23 replies

megan
Contributor ⭐️⭐️⭐️
October 26, 2022

A community member requested this today, and I was surprised this functionality doesn’t already exist! It seems like the best option right now is to create both an event and a topic about the event in a category where users can describe, which feels like duplicative work that will quickly clutter the home page. 

October 27, 2022

@megan I’d avoid creating an event and a topic. If you’re just trying to drive visibility then within the community home page you can feature events as topics (which we do in our community) or display using the event calendar widget.

erin.brisson
Contributor ⭐️⭐️⭐️⭐️⭐️
January 26, 2023

Any chance there’s an update on this?

Erin
olimarrio
Gainsight Employee ⭐️
Gainsight Employee ⭐️
February 8, 2023

Any chance there’s an update on this?

We do have some upcoming improvements planned to the Events module over the next few months. Whilst I cannot confirm this particular feature 100%, we plan to include this in the improvements.

I don’t want to make any promises I cannot keep so allow me to manage some expectations. The caveat being that our engineering team has to limit the scope of the Event improvements so that they can also begin work on another anticipated feature, the Notification Centre. So there’s a possibility that the functionality described in this idea could be postponed if time runs out.

Once I know more concrete details here, I will update this thread.

mdellarocco
Contributor ⭐️⭐️
June 7, 2023

Adding to this thread that subscribing to Events would add a lot of value to our Community as a “one stop shop”. Hopefully this will be part of the updates coming out to the Events page. 

Contributor ⭐️⭐️⭐️
July 14, 2023

Hey, @olimarrio! Hope you’re having a good Friday.

Any updates on this, please?

olimarrio
Gainsight Employee ⭐️
Gainsight Employee ⭐️
July 17, 2023

Hi @mdellarocco and @lewysgammondphi 👋,

The ability to subscribe to the Events module is still in scope for the upcoming Events module improvements. I don’t have a specific ETA I can give but the feature is still on our near-term roadmap so you can expect to make use of it very soon. 

We really appreciate your patience for this one and can’t wait to implement this functionality!

 

Eva
Helper ⭐️
January 10, 2024

Hi @olimarrio 

What's the latest update on event subscriptions? Can you give some hints on the timeline? Our community is looking very forward to this feature 🙂 Thanks!

Saymon
Contributor ⭐️⭐️
July 18, 2024

Any update on Events notifications? Specifically email notifications

alan.edwards
Contributor ⭐️⭐️⭐️
July 29, 2024

I can see that this has been released, however we have a lot of different event types and feel that if a user could subscribe to a specific event type it would reduce the spamming of non-relevant events, missing the actual event we want them to know about.