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lila_meyer
Gainsight Employee ⭐️⭐️⭐️
June 3, 2020
Released

Need option to Subscribe to Events calendar

Related products:CC Events
  • June 3, 2020
  • 23 replies
  • 339 views

I really would like to see the ability for a member to subscribe to our events calendar/page on community. Subscribed users would receive an email notification if a new event was posted, so we could get the word out more broadly. 

Right now a member has to be on the home page and happen to see the event widget in order to find out about upcoming events. 

We don’t have that many events happening that I’m worried about spamming people, but it would also allow us to stop duplicating efforts. Right now, we have teammates posting to a community category about their upcoming office hours (“Events & Office Hours”), plus I’m creating events for the same. 

23 replies

dayn.johnson
VIP ⭐️⭐️⭐️⭐️⭐️
July 29, 2024

I can see that this has been released, however we have a lot of different event types and feel that if a user could subscribe to a specific event type it would reduce the spamming of non-relevant events, missing the actual event we want them to know about.

 

@alan.edwards nailed it!

Users expect to be able to subscribe to the content types and topics they care about without drinking from the firehose. Anything more is just noise.

Staff CS Content & Comms Manager, 2x Gainsight CS Ops Product Council Member
Sebastian
Helper ⭐️⭐️⭐️
August 9, 2024
Open→Released
Sebastian
Helper ⭐️⭐️⭐️
August 9, 2024

Hi everyone, you can now let your users subscribe to Events! Read all about setting this up in our new knowledge base article: