Allow configuration within Programs for failed participants to create a CTA if certain conditions are met. Our work-around for this is to create a rule separate from the Program that creates a CTA when a participant fails. This is significant more admin development and breaks to workflow into 2 different Gainsight features, which is not ideal for troubleshooting issues.
+1 - I got a request for this yesterday. Would love to be able to configure it with the program instead of separately.
This was recently discussed in a VCAM for JO logging to Timeline as well.
Yes!!! We need this!
I tested this in the new Dynamic JO yesterday and although you can apply an Evaluate Step for it, does not work (ticket pending to validate if this is intended behaviour).

PS: That test made me realize some issues with the participant State, linking it here for visibility as they are a bit related:
This would be fantastic. I’m currently building out a new program in dynamic JO (hesitantly, given current issues) – and looking at including a step that sends an email to an admin Slack channel if a participant fails the evaluate step, but having an OOTB solution would be ideal.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.