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New KC Bot Feedback adding Product to feedback email and feedback selections

Related products:PX KC Bot
  • November 12, 2025
  • 0 replies
  • 4 views

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We are loving the new feedback solution in the KC bot however when the email comes in we would like to know which product the feedback is coming from. Can this be added to the email notification sent? Maybe under Account ID and example is below.

 

The other item that would be nice if there was a way inside the bot when they are selecting the feedback they could enter the product.