We've researched the common reasons for a low survey response rate and compiled them within the document "Reasons for Low Survey Response Rate" which is linked below. In addition to listing these common reasons, we've also suggested solutions to these problems that can be achieved within the Gainsight product.
Please feel encouraged to comment with any suggestions you might have for this list. We will do our best to apply any feedback you might have.
https://support.gainsight.com/Product_Documentation/Surveys_and_NPS/Admin_Configuration/Reasons_for_Low_Survey_Response_Rate
New Support Docs: Top Reasons for Low Survey Response Rate
+1
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.