Option to remove "non-editable" error message on C360 Widgets

Related products:CS C360 & R360 & P360

Forum|Forum|2 years ago
June 25, 2024
24 replies
347 views

Something that’s been driving me crazy is this error message that pops up when hovering over a C/R360 widget that you don’t have access to edit: “You do not have the required permission to edit the widget data. Please connect to your GS Admin.”

Why is this (grammatically dubious) message even needed? Also, it’s distracting because in this particular case, I have the widget linked to a related list report, so the end users need to click on the widget in order to quickly traverse to the related report. This is very slick and useful functionality but is partially ruined by the above message popping up every time. Please consider fixing this or at least giving admins the option to turn it off.

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gunjanm

Expert ⭐️

Agreed, this is kinda crazy. @rahul_prayakarao if you look at our instance, you will also see we have an HTML C360 Summary widget that shows essentially product icons. This shows the html upon hover, whereas we have actually designed it to show a sort of help text. This hasn’t worked since that recent release, and shows the whole long html instead. It’s nuts.

Gunjan

bradley

Expert ⭐️

I’m even getting this when I hover over the standard Company>Name field. How did this get released @rahul_prayakarao ?

darkknight

Expert ⭐️

Every. Non-Editable. Field. On. The. C360. Summary.

Jeff Kirkpatrick

rahul_prayakarao

Helper ⭐️⭐️

Hello everyone. Apologies once again for the inconvenience caused to the CSMs. We’ve decided to remove the tool tip in 360 and revert to the previous experience.

Just to clarify, this change was part of a broader initiative (Field Level Permissions). We’re now separating the 360 Admin control from this, and the team will address it shortly (if everything goes as planned - in the next couple of weeks)

I’ll keep you updated in this thread as the changes are implemented.

bradley

Expert ⭐️

Hello everyone. Apologies once again for the inconvenience caused to the CSMs. We’ve decided to remove the tool tip in 360 and revert to the previous experience.

Just to clarify, this change was part of a broader initiative (Field Level Permissions). We’re now separating the 360 Admin control from this, and the team will address it shortly (if everything goes as planned - in the next couple of weeks)

I’ll keep you updated in this thread as the changes are implemented.

Glad to hear it will be reverted. I would encourage the team to test these out with actual users before releasing them to see if they make sense in real world scenarios.

darkknight

Expert ⭐️

Glad to hear it will be reverted. I would encourage the team to test these out with actual users before releasing them to see if they make sense in real world scenarios.

I cannot 👍🏼 this enough!

Jeff Kirkpatrick