Skip to main content
CameronBoettcher
Contributor ⭐️
August 26, 2024
New Idea

P360 Feedback - Default to Active Users on People Tab

Related products:CS Other Features
  • August 26, 2024
  • 1 reply
  • 44 views

The People configuration within the C360 allows us to toggle between All, Active, and Inactive users. Currently, the default configuration is set to the All Status option without allowing Admins to make and adjustments.

Our team seldom needs to see/interact with inactive users, so it would be a nice quality of life update to allow Admins to set up an Active User default here. It would ultimately save each team member two clicks every time they need to see contacts on an account.

 

 

1 reply

clingley
Contributor ⭐️⭐️⭐️
October 1, 2025

It seems so counter-intuitive for All Statuses to be the default when all we care about are active contacts.