Reconfigure Query in Active JO (new version)
I’m trying to adopt the new version of Journey Orchestrator, but keep finding areas where it’s not in parity with the old version!
In the new version, if your participant list is based on a query, that query can’t be edited once it’s active. It can’t even be edited if you pause the journey. The only solution I see is to clone the journey, make updates in the new, and activate changes in a new program. TL;DR this is a hassle, and time consuming! This is challenging because you have to then manage different versions, potential exclusion list for the new JO to not pull in participants from an old version, you have to monitor the old to make sure everyone has complete before stopping, you have to create reports to get analytics of all versions, etc.
Would love to see the flexibility that the old version had, where you can adjust your queries on active JO’s.