Report spam from the private messages

Excellent, nice find this idea! I have already voted 😀

The feature does seem to exist per this example on the OVO Forum (I obviously cancelled this report and didn’t send it of course!):

But I seem to recall it was enabled as a private beta for us initially at my request because apparently I could do that back in the day despite just being a user (long story but I had a fun reputation with inSided!). I’m pretty sure this is something that can be enabled on request IIRC.

So odd that you’d mention the above ​@Blastoise186 

I found that I received a spam private message on this platform and, unlike on our OVO Forum platform, there was no way to report it!

Just added my upvote to this idea being implemented here - we’d obviously want to let Gainsight know of known scammers potentially taking advantage of the community here.

All the best,

This is definitely still needed! We have a private, closed community and just ran into an issue with a new member embarking on a mass DM spam campaign. There are no tools that would have prevented or alerted me to this, I only found out when several members posted about it in one of our forums and then had to run an export in order to identify the culprit.  I saw in another thread that this was a beta feature 3 years ago and wonder what ever happened to it.

​@Kenneth R any chance of having the beta enabled for communities that seem to be actively under attack? I don’t recall it ever ending?

Updates on this issue? This is highly relevant.

Pinging this thread again to keep it top of mind for Gainsight - this is so important!

Jup, we had a few users the past week who said they received spam via private messages.

It is concerning that the spam filter doesn’t monitor private messages and there is no way for users to report them. This is a big safety gap and loophole for bad actors. 

Please consider prioritizing this Gainsight!