Null is a valid value and often when creating a case field, I want to be able to set the value as “null” if the case is/ is not met. Currently this cannot be set as null.
However in rules in the action you can default set a field value to null, so I feel like we should have the same option in Case field creation
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.